Maintenance in property management is a crucial aspect of ensuring your living space remains comfortable and safe. As a tenant, it's essential to understand that regular maintenance activities may be scheduled to address various issues, such as plumbing, electrical, heating, or structural concerns. Our team is committed to promptly addressing any maintenance requests you submit to us. We kindly request your cooperation in reporting any issues promptly so that we can maintain your living environment at its best. Your comfort and safety are our top priorities, and we appreciate your partnership in keeping your home in excellent condition.
Tenants are encouraged to report maintenance issues by emailing us for a swift resolution. Prior to actioning any repairs we require a maintenance request in writing. When submitting a maintenance request, please provide a clear and concise summary of the issue, including its location within the property. Attach any relevant photos or videos that can help our maintenance team better understand the problem. These visual aids can significantly expedite the assessment and repair process. Your thorough and detailed report play a vital role in ensuring that we can address and resolve maintenance concerns effectively, ensuring your comfort and satisfaction in your living space.
Maintenance Request Process
Maintenance Request Process
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Send us an email with a summary of the maintenance issue and attach images or videos.
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We will then assess the issue and send a request to one of our trusted trade companies.
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A tradesperson will be in touch with you to arrange a time when they can promptly fix the maintenance issue.